Policy Statement

Policy Statement

Last updated: 2026

1. Purpose

This Policy Statement outlines how Veladent handles data privacy, security, and compliance when delivering its services.

Veladent is committed to protecting customer data, maintaining system integrity, and supporting regulatory requirements applicable to healthcare technology platforms.


2. Data Privacy

Veladent processes customer data solely for the purpose of providing and improving its services.

We:

  • Collect only necessary information

  • Do not sell or misuse customer data

  • Apply strict access controls

  • Process data according to contractual and legal obligations

Personal and clinical data remains the property of the customer.


3. Data Security

Veladent implements industry-standard technical and organizational measures to protect data, including:

  • Secure cloud infrastructure

  • Encryption in transit and at rest

  • Role-based access controls

  • Continuous monitoring and logging

Security practices are reviewed and updated regularly.


4. Compliance

Veladent is designed to support compliance with applicable healthcare and data protection regulations, including:

  • HIPAA (where applicable)

  • Data protection and privacy standards

  • Industry best practices for SaaS platforms

Customers remain responsible for their own regulatory compliance obligations.


5. Data Access & Confidentiality

Access to customer data is limited to authorized personnel who require it to perform their job functions.

All employees and contractors are bound by confidentiality obligations.


6. Data Retention & Deletion

Customer data is retained only as long as necessary to provide the Services or as required by law.

Upon termination, data handling and deletion follow contractual agreements and applicable regulations.


7. Incident Response

Veladent maintains an incident response process to address potential security events.

In the event of a data breach, Veladent will:

  • Investigate promptly

  • Take corrective action

  • Notify affected customers as required by law


8. Third-Party Processors

Veladent may use vetted third-party service providers to support infrastructure and operations.

All third-party providers are required to meet security and confidentiality standards consistent with this Policy Statement.


9. Policy Updates

This Policy Statement may be updated periodically to reflect changes in legal, technical, or operational requirements.


10. Contact

For questions regarding this Policy Statement, please contact:

Email: info@veladent.com

Company: Veladent

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