This Policy Statement outlines how Veladent handles data privacy, security, and compliance when delivering its services.
Veladent is committed to protecting customer data, maintaining system integrity, and supporting regulatory requirements applicable to healthcare technology platforms.
Veladent processes customer data solely for the purpose of providing and improving its services.
We:
Collect only necessary information
Do not sell or misuse customer data
Apply strict access controls
Process data according to contractual and legal obligations
Personal and clinical data remains the property of the customer.
Veladent implements industry-standard technical and organizational measures to protect data, including:
Secure cloud infrastructure
Encryption in transit and at rest
Role-based access controls
Continuous monitoring and logging
Security practices are reviewed and updated regularly.
Veladent is designed to support compliance with applicable healthcare and data protection regulations, including:
HIPAA (where applicable)
Data protection and privacy standards
Industry best practices for SaaS platforms
Customers remain responsible for their own regulatory compliance obligations.
Access to customer data is limited to authorized personnel who require it to perform their job functions.
All employees and contractors are bound by confidentiality obligations.
Customer data is retained only as long as necessary to provide the Services or as required by law.
Upon termination, data handling and deletion follow contractual agreements and applicable regulations.
Veladent maintains an incident response process to address potential security events.
In the event of a data breach, Veladent will:
Investigate promptly
Take corrective action
Notify affected customers as required by law
Veladent may use vetted third-party service providers to support infrastructure and operations.
All third-party providers are required to meet security and confidentiality standards consistent with this Policy Statement.
This Policy Statement may be updated periodically to reflect changes in legal, technical, or operational requirements.
For questions regarding this Policy Statement, please contact:
Email: info@veladent.com
Company: Veladent